P
R
I
V
A
C
Y
P
O
L
I
C
Y
Introduction
Welcome to RoadLion Dispatch LLC. The terms Company, we, our, and us refer to RoadLion Dispatch LLC. By visiting https://roadliondispatch.com, submitting information, or engaging with our services, you agree to this Privacy Policy, Messaging Policy, and Terms of Service
Services We Provide
RoadLion Dispatch LLC provides logistics and trucking dispatch support services including:
- Truck dispatch coordination
- Load management services
- Driver scheduling and route coordination
- Carrier communication and support
- Administrative and operational coordination
We communicate with clients by email, phone, and SMS messaging.
SMS Messaging Consent
By submitting your phone number through our website, you consent to receive SMS text messages from RoadLion Dispatch LLC. These may include:
- Dispatch updates
- Appointment or consultation reminders
- Load notifications and service updates
- Account related notifications
- Customer support communication
- Responses to inquiries
Message frequency may vary based on service activity.
Message and Data Rates may apply.
Reply STOP to unsubscribe.
Reply HELP for more information.
For support:
Phone: +1 737 359 2860
Email: contact@roadliondispatch.com
SMS consent is never sold or shared with any third parties.
Required SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information We Collect
We may collect:
- Name, email address, phone number, and business details
- Form submissions and service requests
- Uploaded documents related to dispatch or logistics services
- Payment or billing information when purchasing services
- IP address, browser type, and device information
- Website usage analytics
- Communication and account history
How We Use Information
We may use your information to:
- Deliver and manage dispatch services
- Provide SMS and email service updates
- Process payments and invoices
- Coordinate driver schedules and logistics support
- Communicate with clients regarding dispatch operations
- Improve website performance and service quality
- Meet legal and regulatory requirements
Promotional SMS is only sent with separate explicit opt-in.
Data Storage and Protection
- Information is stored securely using professional hosting services
- Encryption and access controls protect sensitive data
- Only authorized personnel may access personal information
- Data is not sold, rented, or traded
- Information is retained only as needed for business operations
Data Handling and Service Providers
RoadLion Dispatch LLC uses secure service providers for hosting, analytics, communication routing, and payment processing. These trusted providers process information only to support our business functions and must protect all data they handle.
These providers do not receive mobile numbers or SMS opt-in consent for any marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Website Tracking
We may use cookies and tracking tools to:
- Users can disable cookies in their browser settings, but some features may not function properly.
Improve browsing experience
Understand website traffic
Enhance service performance
Your Rights and Choices
You may request:
- Access to your stored information
- Correction of inaccurate information
- Deletion of data where legally allowed
- Withdrawal of SMS consent at any time by replying STOP
- For rights, and requests email us: contact@roadliondispatch.com.
Payments, Refunds, and Cancellations
- Payments for services are processed securely.
- Refunds are evaluated on a case-by-case basis.
- Refunds are only issued if services are not delivered as agreed in the service contract.
User Responsibilities
Users agree to:
- Provide accurate contact and service information
- Not misuse website content
- Respect intellectual property rights
- Follow all applicable laws and regulations
Third Party Links
Our website may include links to third-party services. We are not responsible for the privacy practices or content of those external websites.
Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect personal data from minors.
International Users
If you access our services from outside the United States, you consent to having your data transferred to and stored in the United States.
Policy Updates
We may update this Privacy Policy at any time. The latest version will always be available at:
Contact Information
RoadLion Dispatch LLC
5900 Balcones Drive Suite 100
Austin, TX 78731
United States
Phone: +1 737 359 2860
Email: contact@roadliondispatch.com